INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I place an order with Food Basket?

To place an order with Food Basket, simply visit our website or download our mobile app. Browse our wide selection of products, add them to your cart, and proceed to checkout. You can choose your preferred delivery time and payment method, and we'll take care of the rest.

What are your delivery options?

We offer a variety of delivery options to suit your needs. You can choose from standard delivery, same-day delivery, or click-and-collect services. Our delivery slots are flexible, allowing you to select a time that works best for your schedule.

Are your products fresh?

Yes, at Food Basket, we take pride in offering the freshest and highest quality products available. We work closely with trusted suppliers and local farmers to ensure that our products meet our strict standards of freshness and excellence.

Do you offer organic products?

Absolutely! We understand the importance of organic products to many of our customers. That's why we offer a wide selection of organic fruits, vegetables, dairy, meats, and pantry staples. Look for the "organic" label on our website to easily find organic options.

What is your return policy?

Your satisfaction is our top priority at Food Basket. If you're not completely satisfied with your order, please contact our customer service team, and we'll be happy to assist you. We offer easy returns and refunds for any products that do not meet your expectations.

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